What is Mediation

Mediation is all about conversation, not confrontation.

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It’s a voluntary and private process where a neutral person, called a mediator, helps people in conflict discuss their issues and find a solution they can both live with. The mediator isn’t there to take sides or make decisions. Instead, they create a safe space for open dialogue, help clarify misunderstandings, and guide everyone toward common ground.

 

You’ll often find mediation being used in family matters, workplace tensions, business disagreements, or community issues—anywhere people need a constructive way to resolve a dispute. Unlike going to court, mediation is more collaborative, often quicker, and usually less stressful.

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Best of all, it keeps the power in your hands. You decide the outcome, not a judge. And because it’s based on mutual respect and clear communication, it can help preserve important relationships and lead to more lasting solutions.